Returns Policy

Return Window: Items can be returned within 30 days of delivery.
Condition of Items: All returned items must be:
- Unwashed, and undamaged.
- Free of stains, odors, and signs of wear.
- In their original packaging, with all tags attached.
Exclusions:
- Final sale items and gift cards are not eligible for return.
- Certain hygiene-sensitive items (e.g., undergarments, swimwear) may only be returned if unworn and in their original, unopened packaging.

Initiate Your Return:
- Go to the "Contact Us" Page on the website.
- Enter your information into the boxes provided and add your order number and reason for return.
- You will be contacted and a refunded will be issued if eligible.

Processing Time:
- Refunds are processed within 5-7 business days of receiving your returned item(s).
- You will be notified via email once your return has been inspected and approved.
Refund Method:
- Refunds are issued to your original payment method.
- For purchases made with gift cards, store credit will be issued.
Deductions:
- For prepaid return labels, a small fee may be deducted from your refund (if applicable).
- Shipping fees from your original order are non-refundable.

At this time, we do not process direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for your desired item.

If you receive a damaged, defective, or incorrect item, please contact our Customer Support Team within 7 days of delivery. We will arrange for a replacement or full refund at no additional cost.

For any questions or assistance, feel free to reach out to our Customer Support Team via:

Thank you for choosing Strive. We appreciate your business and are committed to providing a seamless shopping experience!